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Terms and Conditions

Effective Date: 1 January 2023

These Terms and Conditions ("Terms") govern your use of the website and services provided by Kyberus ("we", "us", or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Company Information

Kyberus is a boutique software development and IT consulting firm based in South Africa, operating both locally and abroad. We specialise in:

  • Bespoke software development
  • Web and mobile application development
  • Robotic Process Automation (RPA)
  • IT and cybersecurity consulting
  • Digital transformation and automation solutions

2. Use of Website

By accessing and using our website, you agree to:

  • Use the website only for lawful purposes
  • Not engage in any conduct that could damage, disable or impair our services or infrastructure
  • Not attempt to gain unauthorized access to any part of the site or related systems

We reserve the right to restrict or terminate access to the site if you violate these terms.

3. Intellectual Property

All content on this website, including text, graphics, logos, software code, and designs, is the intellectual property of Kyberus or our content suppliers, and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or otherwise use any content without prior written consent from Kyberus.

4. Service Engagements

Engagements for our services (e.g. software development, consulting, automation, or cybersecurity) are governed by separate Project Agreements, Service Level Agreements (SLAs), or Statements of Work (SOWs) which outline specific scope, deliverables, timelines, and payment terms.

We reserve the right to decline a project at our discretion.

5. Pricing and Payment

Unless otherwise agreed in writing:

  • All prices quoted are exclusive of VAT (if applicable)
  • Invoices are payable within 14 days of the invoice date
  • Late payments may result in service suspension or interest charges
  • Project commencement is subject to receipt of a deposit or initial payment as stipulated in the relevant agreement

6. Confidentiality

Both parties agree to treat all non-public business, technical, and financial information received from the other party as confidential and to use such information solely for the purpose of fulfilling obligations under a service agreement.

7. Warranties and Disclaimers

While we aim to deliver high-quality services, all services are provided "as is" and without warranties of any kind unless explicitly stated in a signed agreement.

Kyberus does not guarantee:

  • That the website or services will be uninterrupted or error-free
  • That all bugs or issues can be resolved
  • Any specific business outcomes as a result of using our services

8. Limitation of Liability

To the maximum extent permitted by law, Kyberus shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising from the use of our services or website.

Our total liability for any claim arising from these Terms or our services will not exceed the total fees paid to us by the client in the preceding three months.

9. Third-Party Services and Tools

We may use third-party tools or integrate third-party services as part of a solution. While we take care to vet these, we are not responsible for any loss or damage caused by third-party platforms, plugins, APIs, or software components.

10. Termination

We reserve the right to suspend or terminate service to any client who:

  • Violates these Terms
  • Fails to make timely payments
  • Uses our services for illegal or unethical purposes

Termination clauses for projects or retainer agreements will be governed by the specific contract in place.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website or services constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms or would like to request a copy of a service agreement, please contact us at:

Kyberus

Pretoria, South Africa

Email: info@kyberus.io

Phone: +27 78 234 2090

Website: kyberus.io