Privacy Policy

At Kyberus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. This policy complies with South Africa's Protection of Personal Information Act (POPIA) and relevant international data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

1.1. Personal Information

We may collect the following:

• Name and surname
• Email address
• Phone number
• Company name
• Job title
• Billing and invoicing details
• IP address

1.2. Automatically Collected Data

When you browse our website, we may collect:

• Browser type and version
• Device and operating system
• Referring URL
• Pages visited and time spent
• IP address and general geolocation
• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

• Deliver our services and support
• Improve website functionality and performance
• Communicate with you regarding inquiries, projects, or updates
• Send invoices and process transactions
• Comply with legal obligations
• Enhance security and fraud prevention
• Send marketing or promotional communications (only where consent has been given)

3. Sharing of Information

We do not sell or rent your personal information. We may share your data in the following scenarios:

• With trusted third-party service providers that assist in our operations
• Where required by law, legal process, or governmental request
• In the event of a merger, acquisition, or company restructuring
• With your explicit consent

4. International Data Transfers

Kyberus serves clients both in South Africa and internationally. As such, your data may be transferred and stored in countries outside of South Africa. We take all reasonable steps to ensure that any such transfers comply with data protection laws and that your information remains secure.

5. Data Security

We implement robust security measures, technical and organizational, to protect your personal data against unauthorized access, misuse, alteration, or loss. However, no internet-based system can be guaranteed as 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Request access to the personal data we hold about you
• Request correction of any inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict how we process your data
• Request a copy of your data in a portable format
• Lodge a complaint with a regulatory authority

To exercise any of these rights, contact us using the details provided in Section 10.

8. Third-Party Links

Our website may link to third-party websites or services. Kyberus is not responsible for the content or privacy practices of these external sites. Please review their privacy policies before sharing any personal data.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy or wish to update or remove your information, contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."